Due to the impact of the COVID-19 global pandemic, Travelex has made the difficult decision to close our online and retail operations and cease trading in the United States and Canada. These are unprecedented times and despite our efforts to preserve the business, the existing and anticipated future impact of COVID-19 has proven too challenging.
How do I get the balance on my Travelex Money Card?
You can continue to review balances on your card using the Travelex Money App.
You can continue to use your card for purchases to draw down funds or cash out at any ATM.
Need to speak to a customer service representative about your Travelex Money Card?
If you have further questions and would like to speak to a customer service representative, you may do so by phoning the number on the back of the card, 877-856-2471.