Reload your Cash Passport
You can also reload your Cash Passport by taking the card and a valid photo ID to one of our Travelex stores in the US.
Cash out your card
After your trip is over, you can withdraw the remaining balance on your card (fees may apply) by:
- Taking your card to a Travelex store in the US, and we’ll refund you the remaining balance, less any fees
- Calling Card Services to have your balance refunded to a bank account (less any fees)
- Using an ATM that accepts MasterCard (assuming the amount you wish to withdraw is within the ATM’s issuing limits)
Replace a lost or stolen card
If your card is lost or stolen, contact Card Services immediately so that your card is cancelled and you can be provided with a free* replacement card (subject to availability).
*This feature is free, but certain other transaction fees and costs, terms, and conditions are associated with the use of this Card. See the cardholder agreement for more details.
Load, withdrawal and spend limits (including all currencies)
|Maximum card balance||USD 8,500|
|Maximum initial load and reload amounts (additional limitations may apply depending on method of reload (e.g. in purchase location versus online)||USD 10,000 (per 7 day period)|
USD 20,000 (per 30 day period)
|Maximum load and reload amounts during a 12 month period (for all cards and including all currencies)||USD 30,000|
|Minimum initial load amount||This may vary by purchase location|
|Minimum reload amount||USD 50|
|ATM cash withdrawal limitation||USD 1,000 (per 24 hour period)|
|Bank teller cash withdrawal limitation||USD 250 (per 24 hour period)|
|Purchase transaction limitation||USD 5,000 (per 24 hour period)|
|Number of active card accounts at any one time||1|
These limitations are subject to change. Please see your Cardholder Agreement for complete terms and conditions. Alternatively, visit www.multicurrencycashpassport.com/travelexus/ for the most current list of limitations.
|Fee category||Fee type||Amount|
|Fees for getting started:||Card purchase fee and additional card fee||Varies by purchase location|
|Add money:||Reload fee||None 1|
|Spend money:||Purchase transaction fee||None 2,3|
|Get cash:||ATM withdrawal fee (US)||None 2,3,4|
|ATM withdrawal fee (outside US)||None 2,3,4|
|Bank teller cash withdrawal fee||None 2,3|
|Information:||ATM balance inquiry fee||None 4,5|
|Currency transfer fee (moving funds from one currency to another)||Foreign exchange rate will apply 1|
|Foreign exchange fee||5.50%|
|Other services||Replacement card fee for lost or stolen card||None|
|Balance refund fee||USD 20.00 1|
|Inactivity fee||USD 3.00/month6|
1 A Foreign Exchange rate will apply if transferring funds to another currency. The currency exchange rate is selected from the range of rates available in wholesale currency markets (which vary each day), together with a margin of 5.5%.
2 Third-party fees may apply.
3 If you obtain your funds or make a purchase in a currency other than the currencies available on your card, the amount deducted from your funds will be converted by the network or card association that processes the transaction into an amount in the Currencies available on your card in the following order of priority: USD, GBP, EUR, CAD, AUD, JPY, MXN. MasterCard currently uses a conversion rate that is either:
(i) selected from the range of rates available in wholesale currency markets (which may vary from the rate the association itself receives), or
(ii) the government mandated rate in effect for the applicable central processing date. This percentage amount is independent of the additional 5.50% Foreign Exchange Fee that we will charge as compensation for our services. See Section 6 of your terms and conditions for additional information related to transactions in foreign currencies.
4 When you use an ATM, you may be charged an additional fee by the ATM operator or any network used to complete the transaction (and you may be charged a fee for a balance inquiry even if you do not complete a fund transfer).
5 If an ATM displays a balance for your Card Account, the balance displayed may be inaccurate due to the ATM displaying the balance in a currency different than the currencies on your card. This may be due to an exchange rate being applied that is different from ours. An ATM will not display a balance for each Currency. An accurate balance for each currency can be obtained through My Account at www.multicurrencycashpassport.com/travelexus/
6 A monthly inactivity fee will be charged after twelve (12) months of inactivity. See section 3.8 of your terms and conditions for details.
See the cardholder agreement for more details.