Travelex offers customers a mixed travel wallet including foreign notes, prepaid travel money cards and American Express® Travellers Cheques. Travellers Cheques are accepted at thousands of locations worldwide, including banks and bureaux de change.

Benefits of Travellers Cheques

American Express Travellers Cheques can be replaced virtually anywhere in the world - usually within 24 hours.

Travellers Cheques are easy to use. Simply sign the Cheques when you purchase them and be sure to keep a note of the serial numbers (and keep this separate from your travellers cheques) so that you are protected in the event your Cheques are lost or stolen. When you're ready to use a Cheque, just sign your name in the lower left-hand corner and date it in the presence of the acceptor.

American Express Travellers Cheques are welcomed at thousands of locations around the world. They're available in Euros, Pounds or US Dollars, and are accepted at a wide variety of shops, restaurants and hotels, as well as Travelex and American Express Foreign Exchange locations. Click here to search for Travelex locations in New Zealand. Or visit www.travelex.com for a complete listing of Travelex locations worldwide.

American Express Travellers Cheques do not expire, so you can save unused Travellers Cheques for your next trip. Just remember to sign your Cheques when you receive them and you're protected.

Purchasing Travellers Cheques

There are thousand of organisations worldwide that sell American Express Travellers Cheques. Please click here for a complete listing of Travelex locations in New Zealand. Some agents may charge a small fee when you buy your Travellers Cheques.

How to use your Travellers Cheques

• You must sign each Travellers Cheque once, as soon as you receive it, in the upper left-hand corner. This must be in your usual signature in non-erasable ink. You should only sign the Cheque again, in the presence of the accepting agent, when you encash it.
• Please read and understand the Purchase Agreement. To read the Purchase Agreement please click here. You can also find them inside the wallet provided with your Travellers Cheques.

• When you first purchase your Travellers Cheques, it is very important that you record the serial numbers of each Cheque. If you need to report lost or stolen Travellers Cheques, you will be asked to provide the serial number of the Cheque in question. Keep your list of serial numbers in a safe place and separate from your Travellers Cheques.

• If you visit an encashment location and they won't accept your Travellers Cheques, please contact an American Express Customer Service Centre. Visit www.americanexpress.com/uk/tc/custservice.shtml for a complete listing of phone numbers for the country of your destination
• You should only complete the date on each Cheque when you wish to use it, just as if you were writing a personal cheque.

If you would like help or assistance, please contact an American Express Travellers Cheques Customer Service Centre 24 hours a day, 365 days a year. To find a Customer Service Centre, visit www.americanexpress.com/uk/tc/custservice.shtml for a complete listing or you can view Frequently Asked Questions.