Job Descriptions

Travelex is the world leader in the foreign currency business, with more stores, more airport relationships, and more annual transactions than any competitor. Recently voted “Best Passenger Services” by major North American airports, Travelex has more than 700 retail stores across 30 countries at key airport, seaport, rail and tourist locations. Travelex is also one of the world's leading providers of outsourced travel money to banks, credit unions and travel agents.

Full and Part Time Sales Consultant

All employees must demonstrate a high quality of customer service and selling skills to achieve financial targets and act in accordance with all compliance regulations and company policies and procedures.

Sales Consultant Responsibilities

  • Effectively understand features and benefits of all Travelex Foreign Currency product lines to use selling skills to increase the average transaction value
  • Meet all productivity standards set by Management (monthly targets/goals)
  • Responsible for accurate balancing of inventories and maintaining cash stock balances
  • Responsible for maintaining the highest level of customer service
  • Able to complete all day end procedures and maintain customer files (as needed)
  • Responsible for identifying the warning signs of questionable transactions and mitigating possible effects of these deals with Management
  • Ensure that all compliance requirements and regulations are being adhered to daily
  • Responsible for managing risk and acting in accordance with guidelines set forth in the Core Risk Standards
  • Responsible for appropriate attire and overall professional attitude to customers and team
  • Take on project work as assigned
     

Sales Consultant Qualifications

  • Previous retail, cash handling and/or banking experience an asset
  • College Degree preferred
  • Good knowledge of general business principles
  • Must have the ability to work independently as well as in a team environment
  • Ability to handle routine types of activities in a steady, deliberate manner with attention to accuracy and detail
  • Flexibility to work varying shifts and different locations as required
  • Demonstrated experience working with computer systems
  • Ability to stand for long periods of time

 

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